What we can help with

Start with the right details.

/01

Website or project support

Include the page URL, device or browser, what happened, and a screenshot if it helps. Do not include passwords or private credentials.

/02

Social account connections

Include the platform, business or account name, username or Page, and whether the issue is connection, publishing, comments, analytics, or disconnection.

/03

Privacy or deletion requests

Use the subject “Privacy Request” or “Data Deletion Request.” Review the Privacy Policy and deletion steps before sending sensitive information.

/04

Urgent publishing issue

State the destination, post or schedule, intended time, and whether content is live. Never send an access token, recovery code, password, or two-factor code.